AI Speeds Up Workflows
AI Summary
In this episode of Point Break, we explore the transformative impact of AI in government through GeM, the Government eMarketplace, an ambitious $65 billion platform that’s redefining procurement in India. Dr. Pankaj Dikshit, CTO of GeM, discusses how the Indian government is leveraging AI not just to increase efficiency and combat fraud, but to create a more intelligent and inclusive marketplace. Key highlights include GeM’s handling of over 22,000 daily interactions, real-time machine learning for identifying suspicious activities, and the implementation of agentic AI for enhanced insights across extensive procurement data. This journey isn’t only about digitizing processes but also emphasizes trust, transparency, and supporting small businesses, establishing a global benchmark for AI in governance.