Government’s Own Amazon Marketplace
AI Summary
In this episode of Point Break, we explore the Government eMarketplace (GeM), a $65 billion AI-powered platform transforming how India procures everything from laptops to biometric scanners. Interviewing Dr Pankaj Dikshit, the CTO of GeM, we discuss how AI enhances transparency and efficiency in procurement, handling over 22,000 buyer-seller interactions daily. GeM uses machine learning for real-time fraud detection and is piloting agentic AI for deeper insights across vast amounts of procurement data, including innovations like the multilingual chatbot GemMy and AI-generated tenders. This evolution exemplifies how smart public infrastructure can surpass the speed of Silicon Valley, fostering trust and accessibility for small businesses while saving billions for the government.