Digitalks Agentic AI—Transforming the Future of Work with AI Agents
AI Summary
Summary of Webinar with Roger Rohatgi on Agentic AI
Introduction
- Roger Rohatgi, Chief AI Officer at Chai, discusses the transformative potential of Agentic AI in the workplace.
Key Concepts
- Agentic AI Definition: AI systems designed to act autonomously and intelligently towards specific goals, capable of context-awareness and decision-making.
- Comparison with Traditional AI: Unlike generative AI, which creates content based on prompts, agentic AI takes actions and adapts based on goals.
Evolution of AI
- Historical context: The term “artificial intelligence” was coined 70 years ago, coinciding with UX development.
- Shift from UX (User Experience) to AX (Agentic Experience).
Practical Applications of Agentic AI
- Examples: AI personal assistants (scheduling), customer service agents.
- Impact on Work: Predictions of AI joining the workforce, enhancing productivity and efficiency.
Future of Work
- Need to prepare for collaboration between humans and AI agents.
- Potential for companies to hire for multiple digital personas of an individual, utilizing their skills across various tasks.
Marketing Evolution
- Concept of Multi-morphic Marketing: Adapting marketing strategies for the multiplicity of customer needs, including their digital twins.
- Rise of Vibe Marketing: Using AI to generate personalized content based on emotional and cultural insights.
Challenges and Considerations
- Ethical implications of using AI influencers and the potential impacts on consumer trust.
- Importance of transparency in AI interactions.
- Need for small businesses to adapt and leverage AI for competitive advantage, despite challenges in access to technology.
Conclusion
- As AI evolves, the blending of human experiences with AI will become crucial. The focus should remain on amplifying human potential through human-centered AI initiatives.
Next Steps
- Discussion continued with questions about AI’s future role and ethical considerations during the Q&A session.