Tobi Lütke is the CEO at Shopify
AI Summary
- When faced with disagreement, focus on understanding the root cause rather than reacting defensively.
- Seek to identify unstated foundational assumptions that cause divergence in opinions.
- Recognize that differing perspectives can enhance trust and signal courage in discussions.
- Valuing honesty over convenience in group dynamics is crucial, as easy agreement often stems from convenience rather than genuine consensus.