Why Uber’s CPO delivers food on weekends | Sachin Kansal
AI Summary
In this episode of Lenny’s Podcast, Sachin Kansal, the Chief Product Officer at Uber, shares insights from his extensive experience in product management. Over the course of 25 years, including significant roles at Google and Palm, Sachin has developed a unique approach to understanding users through hands-on experience—completing almost a thousand Uber rides and deliveries himself. Key topics include Uber’s commitment to ‘dogfooding’ at scale, the mantra of ‘ship, ship, ship’ for rapid product iteration, a focus on data-driven decisions, and a cultural shift towards profitability. He also offers career advice for aspiring product managers and discusses the role of AI in product management. The episode features practical tips for Uber riders and highlights important challenges and solutions in the company’s operational strategy.