Ellen Currid, Accenture and Will Coffey, Accenture | ServiceNow KNOWLEDGE 2025
AI Summary
In this segment from the Accenture Reinvention Lounge at Knowledge 2025, Savannah Peterson interviews Ellen and Will about their roles at Accenture, focusing on the integration of AI in business processes. Ellen, the Americas partner lead, highlights the importance of quality data and a strong team to drive successful AI initiatives. Will, the North America security and risk lead, emphasizes the need for data security and strong partnerships, particularly with the ServiceNow platform that supports a wide range of business activities. They discuss the critical nature of AI in automating processes, improving efficiency, and delivering value to clients while maintaining data integrity. Both express excitement about future advancements in autonomous agents and the transformative potential of AI in various industries, particularly in financial services, healthcare, and telecommunications.