Rohit Jayachandran & Suresh Nair, Mphasis | AWS Financial Services Symposium 2025
AI Summary
This video features Scott Hebner interviewing Rohit Gerro Shandron, head of banking and financial services at Emphasis, during the AWS Financial Services Symposium 2025 in New York City. They discuss the role of Emphasis in financial services technology, focusing on their partnership with AWS to leverage AI for modernization and hyper-personalized customer experiences. Emphasis specializes in assisting financial institutions in adopting cloud technologies, implementing knowledge graphs, and moving towards predictive, self-healing applications. They explore how AI is reshaping financial services through improved decision-making, enabling institutions to better utilize legacy data, and fostering agility in operations. The conversation highlights the importance of trust and explainability in AI applications and the necessity for financial institutions to embrace external data to enhance their services. The discussion concludes with insights on the evolving landscape of financial services technology and the opportunities for innovation in AI adoption.