UiPath

UiPath

by UiPath Inc.

Enterprise robotic process automation (RPA) and agentic automation platform

See https://www.uipath.com

Overview

UiPath is an enterprise automation platform that began as a leading RPA vendor and in 2024–2025 expanded into “agentic” automation and orchestration. The platform combines traditional UI-driven robots (RPA), AI agents, a low-code/no-code studio, model lifecycle tools, and a cloud-native orchestration layer called Maestro. The product portfolio includes UiPath Studio (developer IDE), Automation Cloud (orchestration & robot hosting), AI Center (model lifecycle & governance), Agent Builder (for building language agents), and Maestro (process orchestration & case management).

UiPath aims to let businesses design, run, and govern end-to-end processes that mix deterministic bots, AI agents, and human-in-the-loop tasks — with logging, auditability, and governance baked in.

Features

• Visual process design (BPMN) and low-code workflow builder (Studio / Studio Web)
• Maestro: cloud-native orchestration and case management for long-running, multi-actor workflows
• Agent Builder: create goal-oriented AI agents (natural language + memory + integrations)
• AI Center: deploy, monitor, and govern ML/LLM models in automation pipelines
• Extensive connectors for enterprise systems, databases, ERPs, CRMs, cloud APIs, Snowflake, and more
• Human-in-the-loop task routing, role-based access, PII masking, and audit trails
• Event-sourced, stateful process execution for durable, resumable workflows
• Pre-built industry solutions and templates for finance, insurance, healthcare, and IT operations
• Orchestration of mixed automation (robots + agents + humans) with real-time dashboards and analytics

Superpowers

UiPath’s strengths are its breadth of integration, enterprise governance, and the new Maestro orchestration layer that elevates automation from isolated bots to coordinated, goal-driven processes. Key advantages:

• Enterprise-ready governance and auditability designed for regulated industries
• Low-code surface for citizen developers while still supporting pro-code extensibility
• Agentic capabilities (Agent Builder + Maestro) that let automation act with longer-term goals and memory
• Vendor-agnostic model integrations (cloud LLMs, on-prem GPUs, vector DBs) so organizations can pick providers that meet privacy and compliance needs
• Strong learning resources and community (UiPath Academy, Marketplace, community edition)

Who it’s for

• IT / automation teams looking to scale RPA into cross-team processes
• Business analysts and operations teams that want low-code process modeling (BPMN)
• Enterprises needing strict governance, audit, and human-in-the-loop controls
• Organizations experimenting with agentic/AI-driven assistants integrated into workflows

Practical usage examples

• HR onboarding: Maestro coordinates data checks (RPA), an Employee Agent (Agent Builder + LLM) to draft communications, and human approvals for sensitive steps.
• Invoice processing: OCR + AI classification in AI Center, RPA to post invoices to ERP, Maestro to route exceptions to finance reviewers.
• IT ticket automation: agents triage tickets, run remediation scripts via robots, and escalate complex issues to humans with full context and trace logs.
• Customer support: conversational agents extract case details and trigger downstream automations to update CRMs, create follow-ups, or schedule calls.

Pricing

Pricing and licensing remain subject to change and tend to be negotiated for enterprise customers. As of 2025 UiPath typically offers:

• Community / Free tier — a developer/community edition to learn Studio and build prototypes
• Cloud & Subscription tiers — Automation Cloud subscriptions with user/robot based plans
• Enterprise licensing — custom pricing for unattended robots, attended robots, orchestration, and add-on modules (AI Center, Maestro, governance features)

For production deployments and accurate pricing, contact UiPath sales or an authorized reseller. Expect enterprise quotes to depend on number of unattended robots, concurrency, cloud vs on-prem, and premium modules required.

Integrations & ecosystem

• Connectors for major ERPs, CRMs, databases, and SaaS platforms
• Integrates with LLM providers (OpenAI and others), on-prem GPU vendors (NVIDIA), and data platforms (Snowflake/Cortex) for data-agent workflows
• Works with LangChain/LangGraph-style toolkits to incorporate embeddings, vector stores, and memory into agents
• UiPath Marketplace for reusable components and prebuilt automations

Governance, security & compliance

• Role-based access control, PII masking, and audit trails for regulated environments
• Evals, testing, and simulation tooling for agent behaviors and process reliability
• Designed to keep humans in the loop for high-risk decisions while enabling autonomy for routine tasks

When to pick UiPath vs alternatives

Pick UiPath when you need enterprise-grade governance, broad integrations, and a path from RPA to agentic automation with an orchestration/control plane (Maestro). Consider alternatives if you need lightweight, low-cost robotic automation for a small number of simple tasks where heavy governance and licensing overheads are undesirable.

Quick tips for adoption

• Start with a narrowly-scoped pilot that has clear KPIs (e.g., reduce manual processing time by X%)
• Reuse existing automations and incrementally add agents via Agent Builder
• Invest in governance early: define PII rules, human checkpoints, and monitoring dashboards
• Use UiPath Academy and Marketplace to accelerate skill building and reuse components

Further reading / sources

• UiPath official: https://www.uipath.com
• UiPath Maestro and product announcements (2024–2025) — search for “UiPath Maestro” and “UiPath Agent Builder” for recent materials
• UiPath Academy and Marketplace for hands-on learning and components